Publications

The fact that you need to control the expenses of your department or ambulatory surgery center is understood. ...

I recently had an opportunity to visit with a client on incentive plans for her employees. “What works, what doesn’t, and why not?” she wanted to know. Big order....

As a company that manages hospital operating departments and ambulatory surgery centers (ASCs), we are seeing some interesting trends developing. ...

It’s human nature to compare ourselves to others. There are all manner of comparisons, done rapidly and almost subliminally. We compare our clothes, body type, education, etc. That comparison is...

Bottlenecks are those little clumps of garbage that clog the system. They halt, slow down, or generally upset productivity. They baffle us because frequently they are difficult to...